TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “Patient”) and Black Forest Management Services LLC, a Delaware limited liability company (“BFMS,” “we,” “us,” or “our”), governing your access to and use of the website located at blackforestmd.com (the “Site”) and all related telehealth platform services, content, and features (collectively, the “Service”).

“Black Forest MD” is the consumer-facing brand under which the Service is offered. As described in Section 2, the medical services you receive through the Service are provided by a separate medical entity, not by BFMS. These Terms govern your contractual relationship with BFMS for use of the Service; your medical relationship is with the licensed clinician who provides your care, through the Practice (defined below).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. WHO WE ARE — THE COMPANIES INVOLVED

The Service is operated through the following entities, each of which has a distinct role:

Black Forest Management Services LLC (“BFMS”) — a Delaware LLC. BFMS provides only non-clinical services: technology platform, marketing, billing administration, scheduling, and customer support. BFMS does not provide medical care, does not direct medical decisions, and is not a healthcare provider.
Black Forest MD of Florida, PLLC (the “Practice”) — a Florida Professional Limited Liability Company, owned by a licensed physician. The Practice is the entity legally providing medical services to patients in states where it is licensed to operate.
Affiliated state professional entities (each, a “Practice Affiliate”) — independently owned and operated professional medical entities in states requiring state-specific ownership, contracted to provide medical care to patients in those states. References in these Terms to “the Practice” include each applicable Practice Affiliate.
Compounding pharmacy — a licensed, independent compounding pharmacy that fills prescriptions issued by the Practice.

Clinical responsibility. All medical care is provided by licensed clinicians employed or contracted by the Practice or a Practice Affiliate. Those clinicians retain full, independent professional judgment over your care. BFMS does not practice medicine and does not interfere with the clinical judgment of any clinician.

Brand vs. entity. When you see “Black Forest MD” on the Site, on marketing materials, on patient communications, or in product packaging, it refers to the brand. The legal counterparty to these Terms is BFMS, and the legal medical provider is the Practice (or applicable Practice Affiliate).

3. ELIGIBILITY

To use the Service, you must:

Be at least 18 years of age
Be a resident of a U.S. state where the Service is offered
Be physically located in such a state when receiving care
Be legally able to enter into a contract
Provide accurate, complete, and current information
Maintain the security of your account credentials

Location attestation at point of consultation. Each time you consult with a clinician through the Service, you represent and warrant that you are physically located in the same U.S. state as the shipping address on file in your account at the time of the consultation, and that the Service is offered in that state. You agree to update your shipping address before any consultation if your physical location has changed. Misrepresenting your physical location is a violation of these Terms, may result in denial of care and termination of your account, and is grounds for the clinician to decline to prescribe.

The Service is not offered to residents of New Jersey, North Dakota, or Oregon, and is not available outside the United States. The list of U.S. states where the Service is currently offered is published on the Site and may change from time to time.

4. NATURE OF THE SERVICE

4.1 Telehealth Service

The Service connects you with a licensed clinician of the Practice (or a Practice Affiliate) for evaluation and, where clinically appropriate, prescription of compounded medications.

Your initial encounter is generally conducted asynchronously: you complete a comprehensive health questionnaire and submit any required documentation, and a licensed clinician reviews your submission and either (a) approves a treatment plan, (b) requests additional information, (c) escalates you to a synchronous video visit if clinically appropriate or required by your state of residence, or (d) declines treatment if not appropriate. Follow-up care is conducted via asynchronous messaging, with synchronous video or audio as clinically appropriate. Some states may require a synchronous video visit before any prescription is issued; the Practice will inform you in advance if this applies to you.

4.2 Subscription Model

The Service is offered as a monthly subscription at the price posted on the Site at the time of enrollment. The subscription includes:

An initial asynchronous clinical evaluation by a licensed clinician (and a synchronous video visit where required by your state or clinically appropriate, as described in Section 4.1)
Ongoing asynchronous follow-up communications
Monthly shipment of any prescribed compounded medication
Patient support through the Site

4.3 No Guarantee of Treatment

Enrollment does not guarantee that a clinician will prescribe any medication. The clinician will exercise independent clinical judgment in deciding whether treatment is appropriate. If the clinician declines to prescribe, you will receive a refund of any unused subscription portion, less the consultation fee disclosed at checkout, per Section 8.3.

4.4 Not for Emergencies

The Service is not for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

4.5 Use of AI and Automated Tools

We may use artificial intelligence and machine-learning technologies (“AI”) to improve customer support and the efficiency of clinical workflows — for example, to help draft replies that a licensed clinician then reviews, to triage non-clinical support tickets, or to summarize information for your care team. We do not use AI to make clinical decisions. All clinical messages, prescriptions, and treatment decisions are reviewed and approved by a licensed clinician of the Practice (or a Practice Affiliate), who remains fully responsible for your care.

5. ELECTRONIC RECORDS AND SIGNATURES

You consent to conduct your relationship with BFMS and the Practice electronically, including:

Receiving these Terms, the Privacy Policy, the HIPAA Notice of Privacy Practices, the Telehealth Informed Consent, the Compounded Drug Acknowledgment, the Cookie / Tracking Disclosure, and any other disclosures, notices, or agreements in electronic form;
Executing any required consent, authorization, or acknowledgment by electronic signature (including click-through and typed-name signatures); and
Receiving prescriptions, lab orders, clinical communications, billing notices, and policy updates electronically.

Your consent is given under the federal Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq., the “E-SIGN Act”), the Uniform Electronic Transactions Act as adopted in Florida (Fla. Stat. § 668.50), and any other applicable state law.

You may withdraw your consent to receive records electronically by emailing[email protected], but doing so may result in the suspension or termination of your access to the Service. You may request a paper copy of any record at no charge by emailing the address above.

To use the Service, you must be able to access and retain electronic communications. This generally requires a modern internet browser, an email address, and a device capable of receiving and storing PDFs.

6. ACCOUNT AND IDENTITY VERIFICATION

6.1 Creating an Account

You agree to:

Provide accurate personal and health information
Keep your account credentials confidential
Notify us immediately of unauthorized access
Accept responsibility for activities under your account

6.2 Identity Verification

Telehealth prescribing requires verification of your identity and physical location. You authorize BFMS, the Practice, and our identity-verification vendor(s) to collect, process, and verify information such as your government-issued photo identification, selfie photo (where required), date of birth, and address. If you decline identity verification, you will not be able to receive care through the Service.

6.3 Suspension or Termination

We may suspend or terminate accounts for inaccurate information, misuse, failed identity verification, or violation of these Terms.

7. COMMUNICATIONS, SMS, AND TCPA CONSENT

By creating an account and providing your phone number and email, you agree to receive communications from BFMS and the Practice, including:

Transactional communications — appointment confirmations, shipping notifications, refill reminders, payment receipts, clinical messages, and other communications related to your account or care.
Service-related text messages (SMS) — sent to the mobile number on file. Message frequency varies. Message and data rates may apply. You may reply STOP to any text message to opt out of non-clinical SMS at any time, and HELP for assistance. Opting out of non-clinical SMS does not opt you out of clinically necessary communications.
Marketing communications (only with separate opt-in) — promotional emails or texts about new products or services. You may opt out at any time using the unsubscribe link in any marketing email or by replying STOP to a marketing SMS.

You represent that the phone number you provide is yours, that you are authorized to receive calls and texts at that number, and that you will notify us promptly if you change or lose access to that number. You understand that automated dialing systems and prerecorded messages may be used. Your consent to receive automated and prerecorded calls or texts is not a condition of receiving medical care — clinical communications can be delivered by other means if you decline automated messaging.

8. PAYMENT, SUBSCRIPTION, AND REFUNDS

8.1 Subscription Fees and Automatic Renewal

The Service is sold as a monthly auto-renewing subscription at the price posted on the Site at the time of enrollment. Your subscription will automatically renew each month until you cancel. You authorize BFMS to charge the payment method on file each month, in advance, until you cancel. The renewal price will be the then-current monthly price disclosed before each renewal, subject to Section 8.4. Sales tax and shipping fees, where applicable, will be added.

To support continuity of treatment, your renewal charge and the shipment of any prescribed compounded medication may be processed and dispatched up to two (2) days early to accommodate holidays, weekends, carrier capacity, or other operational reasons. Any early processing does not extend the length of your billing cycle.

8.2 How to Cancel

You may cancel your subscription at any time:

Through your account page on the Site, in two clicks or fewer; or
By emailing [email protected] from the email address associated with your account.

Cancellation will stop future renewals. Cancellation will not refund the current billing cycle except as described in Section 8.3.

8.3 Refunds

Before clinician review. If you cancel before a clinician has reviewed your intake, you will receive a full refund of the most recent subscription charge.
After clinician review but before any medication has shipped. If the clinician approves treatment and you cancel before any medication has shipped, you will receive a refund of the most recent subscription charge less a clinician-consultation fee disclosed at checkout.
After medication has shipped. Once a compounded medication has been shipped, it is non-returnable and non-refundable for safety and regulatory reasons. The portion of the subscription attributable to that shipment is non-refundable.
If the clinician declines treatment. If the clinician declines to prescribe, you will receive a refund of the most recent subscription charge less the clinician-consultation fee disclosed at checkout.

Refunds are issued to the original payment method within ten (10) business days.

8.4 Price Changes

We may change subscription pricing with at least thirty (30) days’ written notice via email to the address on file. The notice will state the new price and the date it takes effect. You may cancel before the new price takes effect to avoid being charged at the new rate; continued use of the Service after the effective date constitutes acceptance.

8.5 Failed Payments

If a payment fails, we may suspend the Service until payment is resolved. Repeated payment failures may result in account termination.

8.6 No Insurance

The Service is cash-pay only. BFMS and the Practice do not bill private insurance, Medicare, Medicaid, TRICARE, or any other third-party payer for the Service. You are responsible for the full subscription price. We do not file, code, or submit any insurance claim on your behalf. You may, at your own initiative, seek reimbursement from an HSA, FSA, or other tax-advantaged account, but reimbursement eligibility is determined solely by your plan administrator and we make no representation that the Service will qualify.

9. PRESCRIPTIONS AND COMPOUNDED MEDICATIONS

9.1 Compounded Drug Acknowledgment

All medications prescribed through the Service are compounded medications, prepared by a licensed compounding pharmacy on a patient-specific basis. Compounded medications are not FDA-approved. Additional information about compounded medications, including risks and acknowledgments, is set forth in our separate Compounded Medication Acknowledgment, which you will execute as part of your intake.

9.2 Clinician Independence

Your treating clinician retains full, independent professional judgment over your care. BFMS does not direct, influence, or determine any clinical decision, including whether to prescribe, what to prescribe, dosing, frequency, route, duration, or pharmacy selection. Compensation paid to clinicians is not tied to volume or value of prescriptions issued.

9.3 Pharmacy Selection

The Practice maintains a relationship with one or more licensed compounding pharmacies as its formulary partners. The Practice and the clinician will direct your prescription to the formulary pharmacy by default. If you would prefer that your compounded prescription be filled by a different licensed compounding pharmacy of your choosing, you may notify your clinician at any time. The clinician will accommodate your request if doing so is consistent with clinical appropriateness and applicable law.

9.4 No Controlled Substances

The Practice does not prescribe controlled substances through the Service at this time.

10. SHIPPING AND HANDLING

Prescribed compounded medications are shipped from the compounding pharmacy directly to the address on file. Shipments are sent in temperature-controlled packaging where required.

Address accuracy. You are responsible for providing a current, accurate shipping address and ensuring the shipment can be received. Reshipment because of an incorrect or undeliverable address may incur a reshipment fee.
Lost or damaged shipments. Notify [email protected] within seven (7) days of expected delivery. We will work with the pharmacy and the shipping carrier to investigate and, where appropriate, arrange a replacement or refund.
No redelivery to third parties. Shipments may not be redirected to anyone other than the patient.

11. HEALTH INFORMATION AND PRIVACY

Your privacy is governed by separate, more detailed documents, all of which are incorporated into these Terms by reference:

Privacy Policy — describes what information we collect, how we use it, and with whom we share it.
HIPAA Notice of Privacy Practices — describes how the Practice (a HIPAA Covered Entity) may use and disclose your Protected Health Information (“PHI”) and your rights under HIPAA.
Cookie and Tracking Disclosure — describes the tracking technologies used on the Site and how the marketing zone is separated from the patient/PHI zone.

No PHI shared with advertising platforms. We do not share your Protected Health Information with Meta, Google, TikTok, LinkedIn, or any other social media or advertising platform. The patient zone of the Site does not contain Meta Pixel, Google Analytics tags, TikTok Pixel, LinkedIn Insight Tag, or any other third-party advertising tracking technology.

12. STATE-SPECIFIC PRIVACY RIGHTS

Depending on your state of residence, you may have additional rights under state privacy law. The most common rights are summarized below; the full description, and the process for exercising any right, is in the Privacy Policy.

California (CCPA / CPRA): California residents may request to know what personal information is collected, request deletion (subject to medical record retention requirements), correct inaccurate information, and opt out of “sale” or “sharing” of personal information. We do not sell or share PHI for advertising.
Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and similar state laws: Residents may have rights to access, correct, delete, port, or limit certain uses of personal information.
Florida (Fla. Stat. § 456.057 and § 501.171): See Section 20 (Florida-Specific Provisions) and the Privacy Policy.

To exercise any right, email [email protected].

13. INTELLECTUAL PROPERTY AND USER SUBMISSIONS

13.1 Our Intellectual Property

All content on the Site (text, images, logos, software, designs, the “Black Forest MD” trademark and related marks, and any other proprietary marks or content) is owned by or licensed to BFMS or its affiliates. You may not copy, modify, distribute, sell, or use any content for commercial purposes without our prior written consent. Nothing in these Terms grants you any license to any intellectual property of BFMS, the Practice, or any third party.

13.2 Your Submissions

Any non-PHI information you transmit to BFMS through the Service that is not a clinical communication with your care team — including reviews, ratings, photos, comments, testimonials, support communications, feedback, ideas, and suggestions (collectively, “Submissions”) — will be treated as non-confidential and non-proprietary. You grant BFMS a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works of your Submissions, in any media now known or later developed, in connection with operating, marketing, and improving the Service. You represent that you have all rights necessary to grant this license and that your Submissions do not infringe any third party’s rights.

This Submissions license does not apply to Protected Health Information, clinical communications, intake responses, lab results, or any other information governed by the HIPAA Notice of Privacy Practices or the Privacy Policy. Those communications are governed exclusively by those documents and applicable law.

14. PROHIBITED CONDUCT

You agree not to:

Use the Service for any unlawful purpose
Misrepresent your identity, age, residence, or medical history
Resell, redistribute, share, or transfer any prescribed medication
Attempt to access non-public areas of the Site or any other patient’s account
Interfere with or disrupt the Service or its security
Use the Service to seek care for any person other than yourself
Use bots, scrapers, automated tools, or scripts to interact with the Site

15. THIRD-PARTY LINKS AND SERVICES

The Site may link to or integrate with third-party services (e.g., payment processors, pharmacies, telehealth video and messaging platforms, identity verification vendors). We are not responsible for third-party content, terms, or privacy practices.

16. DISCLAIMERS

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PARTICULAR HEALTH OUTCOME WILL RESULT FROM USE OF THE SERVICE.

COMPOUNDED MEDICATIONS DISPENSED THROUGH THE SERVICE ARE NOT FDA-APPROVED TO TREAT, CURE, OR PREVENT ANY DISEASE. INDIVIDUAL RESULTS VARY.

17. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BFMS, ITS AFFILIATES, OR ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

This limitation does not apply to: (i) claims for professional medical negligence against the Practice, a Practice Affiliate, or any of their licensed clinicians; (ii) liability for gross negligence, willful misconduct, or fraud; or (iii) any claim that cannot be limited under applicable law. Professional medical liability claims are governed by the standard of care of your state of residence and any applicable medical-malpractice procedural framework.

Some jurisdictions do not allow certain limitations of liability; in such jurisdictions, our liability is limited to the extent permitted by law.

18. INDEMNIFICATION

You agree to indemnify and hold harmless BFMS, the Practice, each Practice Affiliate, and their respective affiliates, directors, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from (a) your violation of these Terms, (b) your violation of any third-party right, (c) any inaccurate health, identity, or contact information you provide, or (d) your misuse of any prescribed medication. This indemnification does not apply to any claim arising from a Practice clinician’s professional medical negligence.

19. ARBITRATION AND DISPUTE RESOLUTION

19.1 Mandatory Arbitration

Except as provided in Sections 19.3 and 19.4, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS pursuant to its applicable rules, in Miami-Dade County, Florida.

19.2 Class Action Waiver

YOU AND BFMS AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY BRING OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

19.3 Medical Malpractice Carve-Out

Notwithstanding Section 19.1, claims for medical malpractice or professional medical negligence against the Practice, a Practice Affiliate, or any of their licensed clinicians are governed by the medical-malpractice laws and procedures of your state of residence — including, for Florida residents, the pre-suit notice, investigation, and (where elected) voluntary binding arbitration framework under Fla. Stat. §§ 766.106, 766.207, and related sections.

Nothing in this Section 19 deprives you of any procedural or substantive right available under those medical-malpractice frameworks.

19.4 Other Exceptions

You may bring an individual claim in small-claims court if the claim qualifies. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights.

19.5 Opt-Out

You may opt out of arbitration by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Opting out will not affect any other provision of these Terms.

20. GOVERNING LAW AND FLORIDA-SPECIFIC PROVISIONS

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Where the Practice Affiliate providing your care is licensed in a state other than Florida, the standard of care and the medical-malpractice framework of that state will also apply to claims against the clinicians of that Practice Affiliate.

Florida Telehealth Practice Act. Care provided through the Service to Florida residents is delivered in compliance with the Florida Telehealth Practice Act (Fla. Stat. § 456.47). The Practice and its clinicians satisfy the Florida standard of care applicable to in-person medical visits.

Florida medical records. Your right of access to your medical records is governed by Fla. Stat. § 456.057, in addition to HIPAA. You may request a copy of your records by emailing [email protected].

Florida controlled substances. The Practice does not prescribe controlled substances. Fla. Stat. § 456.44 imposes specific telehealth restrictions on controlled-substance prescribing that the Practice does not seek to satisfy at this time.

FDUTPA (Fla. Stat. § 501.201 et seq.). Nothing in these Terms waives or limits any rights you may have under the Florida Deceptive and Unfair Trade Practices Act to the extent such rights cannot be waived under Florida law.

Florida pharmacy. The compounding pharmacy that fills your prescriptions for Florida residents is licensed by the Florida Department of Health pursuant to Fla. Stat. Ch. 465.

Florida breach notification. Notification of any breach of personal information affecting Florida residents will be provided in accordance with the Florida Information Protection Act (Fla. Stat. § 501.171).

21. TERMINATION

We may suspend or terminate your access to the Service at any time, with or without cause. You may cancel your subscription at any time as described in Section 8.2.

Continuity of care. Where you are an active patient of the Practice (or a Practice Affiliate), termination of your access to the Service by BFMS will not result in the abrupt termination of clinically necessary continuity of care. The Practice will provide a reasonable transition period and any required referrals consistent with the patient-abandonment standards of applicable state medical-board law.

Sections that by their nature should survive termination (including the disclaimers in Section 16, the limitations of liability in Section 17, the indemnification in Section 18, the arbitration agreement in Section 19, the governing-law provisions in Section 20, and the general provisions in Section 25) will survive.

22. CHANGES TO THESE TERMS

We may modify these Terms at any time. The “Last Updated” date will reflect the most recent revisions. Material changes will be communicated via email at least thirty (30) days before they take effect, with a prominent notice on the Site. Continued use of the Service after changes take effect constitutes acceptance.

23. NO MEDICAL ADVICE FROM THE SITE ITSELF

The Site itself does not provide medical advice. Information on the Site is for general informational and educational purposes only. Medical advice is provided only by licensed clinicians of the Practice (or a Practice Affiliate) during a documented patient encounter.

24. GEOGRAPHIC RESTRICTIONS

The Service is offered only in U.S. states where BFMS and the Practice are authorized to operate. The Service is NOT offered to residents of New Jersey, North Dakota, or Oregon, and is not offered outside the United States. The current list of states served is published on the Site and may change.

25. GENERAL PROVISIONS

Assignment. You may not assign these Terms or any rights or obligations under them. BFMS may assign these Terms to any affiliate or to any successor in connection with a merger, acquisition, or sale of assets.

Severability. If any provision of these Terms is held invalid or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions remain in full force and effect, and the invalid provision will be reformed to the minimum extent necessary to make it valid and enforceable.

Force majeure. Neither party will be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disaster, pandemic, war, terrorism, civil disturbance, governmental action, internet or telecommunications failure, or unavailability of a pharmacy, raw material, or shipping carrier.

Waiver. No failure or delay by BFMS in exercising any right under these Terms is a waiver of that right. Any waiver must be in writing and signed by an authorized representative of BFMS to be effective.

Notices. Notices to you will be sent to the email address associated with your account. Notices to BFMS must be sent in writing to [email protected] and to the mailing address in Section 27. Notices are deemed given on the date sent, except where applicable law requires otherwise.

Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

No third-party beneficiaries. Except for BFMS’s affiliates, the Practice, each Practice Affiliate, and their respective officers, directors, employees, and agents (each of whom is a third-party beneficiary of the disclaimers, limitations of liability, indemnification, and arbitration provisions), these Terms do not create any rights in favor of any third party.

Language. These Terms are written in English. Any translation is provided for convenience only; the English version controls.

26. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, the HIPAA Notice of Privacy Practices, the Telehealth Informed Consent, the Compounded Medication Acknowledgment, and the Cookie and Tracking Disclosure, constitute the entire agreement between you and BFMS regarding the Service, and supersede any prior agreements or understandings on the subject matter.

BFMS is a third-party beneficiary of the Telehealth Informed Consent and the Compounded Medication Acknowledgment that you execute with the Practice, and is entitled to enforce those documents according to their terms.

27. CONTACT

Questions about these Terms? Contact:

Black Forest Management Services LLC
Email: [email protected]
Phone: +1 (786) 890-1459

For privacy questions: [email protected]

For customer support: [email protected]